For any sales reporting tool to be successful it must focus on the sales rep. The sales rep has to be willing and able to submit his sales reports. A sales rep can learn our reporting system in 10 minutes and complete reports immediately after a sales call in less than 30 seconds.
Sales reps appreciate that they have more time to sell and spend less time at administrative tasks. In addition the reporting system helps the sales reps become more productive and ultimately to increase commissions. To accomplish this Front Row offers productivity tools such as:
- Retrieval of notes, contact information and maps through the Front Row app in real time. While waiting for the next appointment a sales rep can use his smart phone to review client information, historical notes, key contacts and maps. What a tremendous tool to get a leg up on the next sales call. Being informed and prepared for the next call is literally at your fingertips.
- Account contact information - Sales reps can review historical territory information on all accounts: check what accounts he has not visited, which accounts he has and how many times.
- Mapping System access - the sales rep has the ability to geo-locate and map all his clients providing a huge advantage in locating his accounts, route planning and prospecting in regions.
Sales rep productivity can be greatly increased simply by helping improving organization skills. With that in mind Front Row has created these organization advantages for the sales rep.
Automatic Population of Calendar
Literature claims that more than 30% of sales are lost because of improper or forgotten follow-up. Front Row has a request for follow up built into the sales report. When a follow up date and time is selected, it is automatically populated into the Front Row calendar. The Front Row system can also be set to send out an e-mail which can be saved into their email calendar like Outlook or GMail
Automatic Population of Client Data Base
Each time a sales rep submits a report, that information is auto populated and the client data base is updated into the client database. A sales rep can visit this data base and review all contact information, notes, historical revenue, forecast information, number of visits, contact information, products and any custom account information. Sales reps will always have access to current and vital information. Sales reps can access this information through their computer or through the Front Row Sales Pro App.
Sales Activity Review
In the reports section the sales rep is able to access a host of valuable information. A sales rep can quickly and easily create a report around key personal activity. A few examples are: how many appointments did I have in the last 3 months, 6 months, and 9 months? Who were these appointments with? How many phones calls did I make this month? How many presentations did I do in the last month, 3 months, and 6 months? What were the results? The variety of reports is unlimited and can be converted to excel and printed if desired.
Personal skill development
Front Row provides the sales reps with charts that he can visit to identify strengths and weaknesses, trends, closed ratios, performance against plan or commission giving a rep visual acuity to his performance.